Lungora Money-Back Guarantee: How the 60 Days Work
Lungora refunds the purchase price if you claim within 60 days of buying.
Contact the order desk by phone or email with your order ID and send the return by tracked post. The refund posts 3 to 5 business days after the return is credited.
What the 60 days actually is
Sixty days, starting from the day you paid. That is the entire window, on any kit size, and it is what the guarantee actually is: a period during which the purchase price comes back if you decide the product was not worth it.
It covers the transaction. It does not extend, shrink or reset based on when a parcel arrives, when a bottle is opened, or how many capsules are left in the box on day sixty. The clock is the purchase date, full stop.
What it pays back is the price you paid for the product. It is set out here in plain terms because a guarantee page is exactly the kind of page that tends to get vaguer than the thing it is describing, and this one does not need to be.
What is covered, and what is not
What the guarantee covers
A refund of the product price, claimed within 60 days of purchase, for any reason you decide it was not worth keeping. That includes simply changing your mind.
What it does not cover
A promise about your breathing, your lungs or any health outcome. It also is not FDA approval; this product has none, and a money-back window does not create any.
Being able to get your money back if you are unhappy with a purchase says nothing about whether the capsule changed how you breathe. Those are two separate questions, and this guarantee only answers the first one. See how lungs clean themselves for the second.
It is worth being specific about why those two things get confused so often on supplement pages. A money-back guarantee is a business term: the seller is confident enough in the transaction, not necessarily the outcome, to take the financial risk off a first-time buyer. It says the company will give a refund. It says nothing about a mechanism, a dose, or a clinical result, because none of those things are what a refund policy is written to measure.
FDA approval is a different process entirely, one this product has not gone through and does not claim to have gone through. The label itself says as much: these statements have not been evaluated by the FDA, and the product is not intended to diagnose, treat, cure or prevent any disease. A 60-day window sits alongside that disclaimer, not in place of it, and reading the two together is the honest way to read either one.
How to actually claim it
Find your order ID
It is in the order confirmation email sent right after checkout. Have it ready before you call or write.Contact the order desk
Call or email the order desk. This website's own contact address cannot see orders and cannot start a refund.Send the product back
Ship it, tracked, to 299 Park Avenue, Floor 21, New York, NY 10171, USA, with your full name, email and order ID included in the package.Wait for the return to be credited, then the refund
Refunds post 3-5 business days after the return is credited, then 5-10 days to show on the card once the returned product is received and processed.
Calling the order desk tends to be faster for a time-sensitive claim, since it gets your order ID confirmed in real time rather than in a reply email. Emailing the order desk works just as well if you would rather have a written record, and it is a reasonable choice when the claim is close to day sixty and you want a timestamp showing you raised it inside the window.
Either route, the desk should be able to tell you where to send the return and confirm the claim is logged before you ship anything back. There is no separate form to fill out beyond that call or email; the paperwork inside the box is what confirms which order the return belongs to once it arrives.
Who pays for the return, and how to send it
| Who pays | What |
|---|---|
| You | Return shipping to the New York returns address, on a tracked service |
| Golungora / the order desk | The refund of the product price, once the return is received |
Use a tracked service and keep the receipt. Without tracking, there is no way to confirm the package reached 299 Park Avenue, Floor 21, and a lost untracked parcel becomes very hard to resolve for either side.
Write your full name, email and order ID on a slip inside the box, not just on the shipping label. Labels get removed or damaged in transit; a slip inside the box survives that.
What to have ready before you ship a return
- Order ID from your confirmation email.
- The bottles being returned, in whatever state they are in, whether sealed or partly used.
- A slip inside the box with your full name, email and order ID.
- A tracking number from the carrier you use to ship the return.
- A copy of that tracking number kept somewhere outside the package itself.
None of this needs to be elaborate. A folded piece of paper with the three details above, taped inside the box, has covered plenty of returns without a printed form. What matters is that the information survives the trip even if the outside of the box gets scuffed or the label smudges.
How long a refund actually takes
| Stage | How long |
|---|---|
| Claim the return with the order desk | Any time within 60 days of purchase |
| Ship the product back | As soon as you can, on a tracked service |
| Return credited after receipt | 3-5 business days after the return is credited |
| Refund shows on your card | 5-10 days to show on the card after the return is credited |
Add the shipping time to the New York address on top of those two steps, since the clock on the refund itself only starts once the return is actually received and credited, not the day you mail it. A refund from the day you first call the order desk to the day it shows on a statement is realistically a matter of one to a few weeks, not same-day.
The claim itself, though, only needs to happen inside the 60-day window; the shipping and processing time after that is not part of the deadline. Calling on day fifty-eight and mailing the return on day sixty still counts as a claim made inside the window, because what the window measures is when you told the order desk, not when the package physically reaches New York.
Why 60 days is worth reading carefully on a bigger kit
Trials of the ingredients inside Lungora's proprietary blend, magnesium, CoQ10, turmeric extract and the rest, commonly run eight to twenty-four weeks before drawing a conclusion. A sixty-day purchase window closes well before that kind of timeline finishes, which is one more reason this guarantee should be read as a return policy and not as a verdict on whether the product worked.
If you bought a larger kit, the arithmetic on the window against the kit size is worked through on the pricing page. The step-by-step procedure, including partly used bottles and what happens with a chargeback instead, is on the refund policy page.
Which contact actually handles a refund
Order desk
Phone and email listed at the foot of the page. Handles orders, tracking, changes and refunds, and needs your order ID for any of them.
Website inbox
Email listed at the foot of the page, Mon-Fri 9:00am-5:00pm ET. Handles page errors, typos and privacy questions. It cannot see your order or process a refund.
Writing to the wrong one does not lose your claim, it just adds a day or two while the message gets forwarded. Starting with the order desk skips that step entirely.
Guarantee: common questions
How long is Lungora's money-back guarantee?
60 days from the date of purchase, on every kit size.
What does the guarantee actually cover?
A refund of the product price if you claim within the window. It is a purchase policy, not a promise about your health, and not FDA approval.
How do I start a claim?
Call or email the order desk with your order ID. The website's own contact address cannot see orders.
Who pays for return shipping?
You do. Use a tracked service to the returns address and keep the receipt.
Where does the product get returned to?
299 Park Avenue, Floor 21, New York, NY 10171, USA, with your full name, email and order ID included in the box.
How long does the refund take?
3-5 business days after the return is credited, then 5-10 days to show on the card, counted from when the return is received and credited.
Does the guarantee mean the FDA approved this product?
No. This is a dietary supplement, not FDA-approved, and a refund window does not change that.
Is 60 days enough time to judge whether it worked?
It is shorter than most published trials of the ingredients inside the blend, which commonly run eight to twenty-four weeks. Treat the window as a return deadline, not a fair test period.
Keep reading
What's the step-by-step refund process?
The procedural walkthrough: packaging a return, timing, partly used bottles and chargebacks.
Read →What do the three kits cost?
Prices, per-bottle cost and how the 60-day window compares to a 180-day kit.
Read →Where is it safe to buy Lungora?
Why this retailer, a marketplace listing and an unknown ad are three different purchases.
Read →Order Lungora from the authorized retailer
30 capsules per bottle, one capsule a day. Kits of 2, 3 or 6 bottles run from $49 a bottle on the sales page, with a 60-day money-back guarantee. Questions first? The FAQ page answers most of them.
